Resources

IT and Cloud Glossary

IT, cloud and security teams use short terms that carry a lot of meaning: MTTR, SIEM, RTO, SRE. This glossary explains each one the way it is used in an operations room or a procurement meeting, not only the way a textbook defines it: what the term means, how it is measured, and what changes it. Every entry is written in English and Arabic, for teams in Saudi Arabia who work in both.

Operations

Reliability and operations

How IT teams measure outages and recovery, and the practices that keep services running.

  • MTTR (mean time to repair, recover or resolve)
  • SRE (site reliability engineering)

Security

Security and compliance

The terms security teams use when they collect logs, detect threats and answer to auditors.

  • SIEM (security information and event management)

Resilience

Backup and disaster recovery

How much data a business can lose, and how long it can wait, when a system has to be restored.

  • RTO and RPO (recovery time and recovery point objectives)

Delivery

Software delivery and integration

How software is built, released and connected to other systems.

  • DevOps (how development and operations deliver software together)
  • API gateway (the single entry point in front of your APIs)

How entries are written

What each entry gives you

Each entry follows the same order, so a reader who needs only the definition can stop after the first paragraph, and an engineer who needs the detail can read on.

  • A one-sentence definition at the top, in plain words.
  • The formula or the moving parts, with a worked example where the term is a measure.
  • A comparison table with the terms it is most often confused with.
  • What changes it in practice, from tooling to the way teams work.
  • A Saudi context note, such as data residency or how support is organised locally, where it applies.
  • Where a product fits, said plainly, including where it does not.

The entries are written for IT managers, engineers and the people who buy for them: someone preparing a tender, reading a supplier's proposal or explaining a term to management.

Every term above links to its own page, in English and Arabic. New entries are added under the same headings, so the list stays complete for a reader skimming it. Terms used on industrial sites, such as permits, PPE and incident rates, are in the separate industrial safety glossary.

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Published by Interkey. Last updated . Interkey is registered in Riyadh, Saudi Arabia under commercial registration 1010156897.