SquintPRO · Banks
Video analytics for banks: branch queues, footfall, ATM areas and investigations with SquintPRO
Video analytics for banks puts the cameras already installed in branches and ATM areas to a second use. SquintPRO, the video analytics platform Interkey builds and supports in Riyadh, measures queues and waiting time, counts branch visitors, alerts security when someone is in an ATM area outside set hours, and lets investigators search footage by description. It can run on the bank's own servers, and it does not identify anyone.
Orientation
At a glance
The page in one table, for the reader with five minutes.
- What it is
- SquintPRO, Interkey's own video analytics platform, for bank branches and ATM areas
- What it measures
- Queue length and time in queue, branch footfall, after-hours presence in ATM areas, searchable events
- Cameras
- The bank's existing CCTV over RTSP or ONVIF, on views the survey qualifies
- Where it runs
- On-premise, on servers the bank controls, or in the cloud with 3, 6 or 12 months' retention
- How it is licensed
- Per camera stream, with unlimited use cases on a licensed stream; by quote
- What it does not do
- Identify customers or staff, inspect ATMs for tampering devices, or replace the alarm system
- What Interkey does
- Camera survey, pilot, integration and support from Riyadh
Why branch cameras can answer service and security questions
A bank branch network has two sets of questions that cameras already see. Service teams want to know how long customers wait and when each branch is busiest; security teams want to know when someone is in an ATM lobby late at night, and how to find footage when a transaction is disputed. Video analytics in banking answers both: software counts people in the zones you draw, measures how long they stay, and alerts when a count, a time or an hour passes your limit.
Video analytics for banks: what SquintPRO measures in a branch
Start with one or two for a pilot; the survey establishes what each camera can measure.
| Use case | What SquintPRO measures | What it needs from the bank |
|---|---|---|
| Branch queue analytics | People in each queue zone and their time in queue | A view of the teller and service queues; a threshold per branch |
| Branch footfall | People in and out, by hour and day | A camera over each entrance |
| ATM area after hours | A person in an ATM lobby outside set hours, or staying longer than a set time | A camera on the ATM area and a named recipient |
| Restricted rooms | A person in a vault corridor, server room or back office out of hours | A camera on the room or door; a schedule per zone |
| Video search for investigations | Events logged; footage found by description or reference image | The people authorised to search |
Branch queue analytics and branch footfall
Branch peaks in the Kingdom are predictable: the start of the week, the days around salary payments and Ramadan evenings. A ticketing system does not see the customer who queues without a ticket. SquintPRO counts people in each queue zone and measures their time in queue, so a regional manager can see by hour where an extra teller would shorten the wait; see measuring teller and service-desk queues with cameras. Footfall shows how many people visit each branch and when, as in footfall counting on existing cameras.
Relatedmeasuring teller and service-desk queues with camerasfootfall counting on existing cameras
ATM area monitoring after hours
SquintPRO watches a zone on the ATM camera view and alerts security when a person is in it outside set hours, or stays longer than a set time, with the video so an operator can confirm or dismiss it, using the zones described in virtual fence and after-hours zone alerts. It does not inspect the machine for tampering devices or replace the alarm system.
Video search for investigations
When a withdrawal is disputed, the work is finding the right minutes among many hours of footage. SquintPRO logs each event with its time, camera and zone, and lets an authorised investigator search recordings by description or reference image; see searching recorded footage by description. Investigators decide what happened.
What a Saudi bank settles first: deployment, data and cameras
A bank is a regulated environment, so where video and its analysis run is settled first.
- On-premise for regulated environments. SquintPRO can run in the bank's own data centre, so footage and results stay inside its network; the cloud keeps recordings for 3, 6 or 12 months.
- The regulator. Banks in the Kingdom are supervised by the Saudi Central Bank (SAMA); the bank's compliance team reviews the deployment, and Interkey provides the architecture documents.
- Personal data. Video of customers and staff is personal data under the Personal Data Protection Law, overseen by SDAIA.
- The cameras. Which existing cameras SquintPRO can use explains which branch views can be reused.
Interkey's engineers carry out the survey, integration and support from Riyadh, in Arabic and English.
How a branch pilot runs
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Camera survey.
Each camera in the pilot branches and ATM areas is sorted into usable, usable after adjustment, or needing new hardware.
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Pilot scope.
A few branches or ATM sites, one or two use cases, and success criteria written first, including how queue counts are checked against a manual sample.
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Security review and integration.
The bank's security team reviews the architecture; alerts go into the VMS or security operations room in use.
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Tuning.
Zones, hours and thresholds follow how customers move, at quiet hours and peaks.
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Measurement and rollout.
Results are measured against the criteria; more branches follow once the pilot passes.
What drives the cost across a branch network
SquintPRO is licensed per camera stream, with unlimited use cases on a licensed stream, so a camera that measures the teller queue can also count footfall without a second licence. Each quote is built from the streams across branches and ATM sites, the deployment model, new hardware and the integrations. See the streams, servers and integrations in a SquintPRO quote.
Relatedthe streams, servers and integrations in a SquintPRO quote
Questions bank operations and security teams ask
Can a bank measure branch queues and wait time with the CCTV it already has?
Usually, on cameras that see the teller and service queues, connected over RTSP or ONVIF. The survey says which qualify, and the pilot measures the result.
Can SquintPRO alert us when someone is in an ATM lobby late at night?
Yes, when a person is in the ATM zone outside set hours or stays longer than a set time, with the video attached. It does not inspect the machine for tampering devices or replace the bank's alarm system.
Does it recognise customers' faces or keep a record of who visited a branch?
No. SquintPRO does not use face recognition and does not identify people. It counts people in zones, measures how long they stay and alerts on thresholds.
Can a Saudi bank run SquintPRO entirely inside its own data centre?
Yes. On-premise, it runs on servers the bank controls and footage stays inside its network. The bank's compliance and security teams review the deployment against SAMA's requirements; Interkey provides the architecture documents.
How is SquintPRO licensed for a bank with branches across KSA?
By quote, per camera stream, with unlimited use cases on a licensed stream, so one camera can measure a queue, count footfall and log events for search.
How long does a pilot in a few bank branches take?
It is estimated per project, from how many cameras qualify without changes, the bank's security review, any new servers, the integrations, and how long branches must be measured to cover salary days and quiet weeks.
Next
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Next step
Plan a branch pilot on your cameras
Tell us how many branches and ATM sites you have in mind, roughly how many cameras cover them, and where the system must run. We will say what a pilot could show.
Or directly
+966-11-2180999 [email protected]Tawuniya Towers, North Tower, 7th Floor, King Fahad Highway, Olaya, P.O. Box 56835, Riyadh 11564, Saudi Arabia